Bots are taking over Apps

Artificial Intelligence , Automation , Big Data , Digital Transformation , Internet of Things , Retail and Shopping , Robotics

Great insight by Beerud Sheth on TechCrunch in the “Forget Apps, Now The Bots Take Over” post:

“Messaging apps are becoming the new platform, subsuming the role played by the mobile operating system. This is similar to the trend in the mid ‘90s, when the browser replaced the desktop OS as the new platform. Just as websites replaced client applications then, messaging bots will replace mobile apps now. Bots, therefore, are the new apps. The bot store is the new app store.”

Messaging platforms likeWeChat, Line, Facebook, Slack and Telegram, connect with other 3rd party platforms and services to enable seamless user interaction from within the app. Most of these interactions are based on notifications and short messages. The amount of messages and notifications with other platforms will increase as we’re entering the era of the Internet of Things (IoT) where all things may be connected to the internet and communicate as well simple messages with other services.

 

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“Messaging bots can read and write messages just like a human would. Bots can be programmed to carry out automated actions. Bots can both initiate action as well as respond to requests from other users. Bots are of different kinds, too; they automate conversations, transactions or workflows.”

Two decades ago, the paradigm shift on our PCs from “desktop OS + client” applications to “browser + website” led to a massive shift in the tech industries. We are on the verge of a similar shift on the mobile device, with even bigger consequences — given the fact that no one can live without theirs.

Read the full article.

Posted by Rudy de Waele aka @mtrends / shift2020.com

Rudy de Waele