In today’s “always on” world, there’s a rush to answer. Ubiquitous access to data and volatile business demands are accelerating this sense of urgency. But we must slow down and understand each other better in order to avoid poor decisions and succeed in this environment.
So true! Let’s leave the rote repetition and blindly following orders to the robots and use what humanity gave us – namely curiosity in this case.
Read more about the purpose of these different kinds of questions from HBR via Pocket