Airline Tickets booked by Robots (via NY Times)

Artificial Intelligence , Travel and Tourism

31itineraries1-master768Interesting post published on the New York Times two weeks ago by Jane L. Levere about how artificial intelligence will change the way we organise travel. She writes:

“Although many services are now in their infancy, they are expected to change the way travel is planned in the not-too-distant future.”

“But noting that artificial intelligence is not yet capable of completely replacing human interactions, [Norm Rose] warned it could also alienate travelers if a travel company used it but was unable to answer their questions.”

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Future airline & airport ecosystems change travel experience

Gabriele Ruttloff

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